CityHealth COVID-19 Testing

Certified Trusted Testing and Travel Partner

Available Testing Options

Considered the “gold standard” for SARS-CoV-2 viral testing.

Approved for use:

  • Exposure to COVID-19
  • Asymptomatic patients
  • Symptomatic patients
  • Hawaii Travelers
  • Most International Travelers

Samples are obtained on-site and sent to our lab partner.

Results are projected to take 48 hours from the time a sample is collected.

The Quidel Rapid Antigen test is used for symptomatic COVID-19 patients or those who think they may have been exposed to COVID-19. The Rapid Antigen test is less sensitive than a Molecular PCR test. 

This test is not approved for Hawaii bound travelers.

Approved for use:

  • Symptomatic patients
  • Asymptomatic patients


This test is to be performed only using respiratory specimens collected from individuals who are suspected of COVID-19 by their healthcare provider within the first five days of the onset of symptoms. Frequent and regular testing is recommended.

Results in typically 30-45 minutes. Wait times may vary.

Fact Sheet: https://www.fda.gov/media/137887/download

The Abbott Rapid Molecular COVID-19 test is used for detection of nucleic acids from the SARS-CoV-2 virus and diagnosis of SARS-CoV-2 virus infection from individuals.

Approved for use:

  • Exposure to COVID-19
  • Asymptomatic patients
  • Symptomatic patients
  • Hawaii Travelers

Samples are obtained on-site and processed by CityHealth.

Results are projected to take 6 hours from the time a sample is collected.

Considered the “gold standard” for SARS-CoV-2 viral testing.

Approved for use:

  • Exposure to COVID-19
  • Asymptomatic patients
  • Symptomatic patients

Samples are obtained in your home under medical supervision and sent to our lab partner via UPS Next Day Air.

Results are projected to take 48 hours from the time a sample is collected.

HOW IT WORKS

Register for Testing

It is very important that you book an appointment using our online scheduling tool.

Book Appointment >>

HOW IT WORKS

Insurance

Testing is covered by all insurance providers and is free for all US Citizens and Residents without insurance.*  

The cost of test documentation required for travel is $20.
This fee is not covered by insurance and must be paid by the traveler.

*as of May 27, 2021.

HOW IT WORKS

Arrive on time at your selected location

When you arrive at the testing location, please follow the signage for the COVID-19 testing site.

HOW IT WORKS

Check your email & phone for result Link

Your sample is sent to one of our lab partners. We’ll email or text you a link to download your PDF result.

HOW IT WORKS

View Results Online

You will receive a link to view your results. 

  • 6 Hours for Abbott Rapid Molecular
  • 48 Hours for Regular Molecular PCR

Who Qualifies

Anyone over the age of 18 or minors accompanied by a parent or guardian.

FAQ

We are offering rapid antigen testing for all patients who are experiencing symptoms of COVID-19. This test has a projected turn around time for results of 3 hours minutes.

Our staff is highly trained to make the process as comfortable as possible. The test is done by inserting a swab into your nostril approximately 1 inch into the nasal passage (midway) with the most visible drainage or the nostril that is most congested if drainage is not present. The swab is rotated several times, removed gently and this process is repeated on the other side.

You will be tested in one of two ways. Rapid-result testing is generally returned in person within 3 hours of specimen collection. Molecular PCR tests are sent to one of our lab partners, which may return results within 48 Hours for Regular Molecular PCR hours from the time a sample. Wait times for results may vary based on nationwide demand. When your result is ready, you will receive an email or text with a link to download your PDF.

Yes, all tests must be scheduled. Every individual who wants a test must make an appointment at go.norcalcovid19testing.com

Proof of identity and proof of insurance is required. You’ll also need to show your appointment confirmation, either by email or text message.

Be sure to have your mobile phone in case we need to reach you.

You will receive a phone call from CityHealth and your information will be shared with the county Department of Public Health, who will assign a contact tracer to interview you. Your result will also be sent to your through our HIPAA compliant health portal at onpatient.com.
More information about testing positive can be found in multiple languages on the CDC and Alameda County DPH websites:
https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/isolation.html

http://www.acphd.org/2019-ncov/resources-residents/quarantine-and-isolation.aspx

You MUST continue to shelter-in-place and take every precaution not to become infected as well as to not potentially infect others. Your result will be sent to your through our HIPAA compliant health portal at onpatient.com. Please know that a negative result only provides a snapshot in time to determine that at the time of the test, you did not have detectable levels of the virus. This does not mean that within hours of getting the test or by the time that you receive results that you won’t be infected with COVID-19.

  • Anyone experiencing COVID-19 symptoms (see below)
  • Anyone, regardless of symptoms, who has been exposed to someone confirmed to have COVID-19 within 7-10 days ago
  • Anyone who has participated in protests.
  • All essential and frontline workers (grocery store, restaurant, delivery drivers, security personnel, construction, etc.)
  • All first responders (Firefighters, EMTs, Police, etc.)
  • All healthcare workers
    Anyone with chronic medical problems that impact the immune system

There is a wide range of symptoms reported – ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. Some of the common COVID-19 symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

If you or anyone else is exhibiting any of the emergency warning signs listed below, seek emergency medical care immediately by calling 911:

  • Trouble breathing
  • Bluish lips or face
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake